Incidents reported on status page for Judoscale https://status.judoscale.com/ https://d1lppblt9t2x15.cloudfront.net/logos/62ffc3468e01d6dba33060979a83cc56.png https://status.judoscale.com/ en https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 13:52:00 -0000 https://status.judoscale.com/incident/702215#bb82956252d5677db8bfe1651fbb107d79a8bfbd48f863f0a660623aa237b333 Upscaling is working as expected. We'll be writing up a full report of what happened and what we're doing about it, but here's a summary: At 2025-08-07 00:25:00 UTC we ingested some unexpected queue metrics for a far-future date. It looks like a customer triggered this from their laptop. Our upscale logic looks at the most recent metrics bucket as a boundary, so this data broke our upscaling. We have many automated checks in place, but none caught this, and unfortunately it happened overnight for us, so we weren't aware of the issue until this morning around 2025-08-07 12:00:00 UTC. We identified the bad data and deleted it at 2025-08-07 12:36:00 UTC. Upscaling immediately started working as expected. We're implementing a permanent fix now, as well as automated checks so that we're alerted immediately in the future. Check our blog later today for a more thorough write-up. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 13:52:00 -0000 https://status.judoscale.com/incident/702215#bb82956252d5677db8bfe1651fbb107d79a8bfbd48f863f0a660623aa237b333 Upscaling is working as expected. We'll be writing up a full report of what happened and what we're doing about it, but here's a summary: At 2025-08-07 00:25:00 UTC we ingested some unexpected queue metrics for a far-future date. It looks like a customer triggered this from their laptop. Our upscale logic looks at the most recent metrics bucket as a boundary, so this data broke our upscaling. We have many automated checks in place, but none caught this, and unfortunately it happened overnight for us, so we weren't aware of the issue until this morning around 2025-08-07 12:00:00 UTC. We identified the bad data and deleted it at 2025-08-07 12:36:00 UTC. Upscaling immediately started working as expected. We're implementing a permanent fix now, as well as automated checks so that we're alerted immediately in the future. Check our blog later today for a more thorough write-up. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 13:52:00 -0000 https://status.judoscale.com/incident/702215#bb82956252d5677db8bfe1651fbb107d79a8bfbd48f863f0a660623aa237b333 Upscaling is working as expected. We'll be writing up a full report of what happened and what we're doing about it, but here's a summary: At 2025-08-07 00:25:00 UTC we ingested some unexpected queue metrics for a far-future date. It looks like a customer triggered this from their laptop. Our upscale logic looks at the most recent metrics bucket as a boundary, so this data broke our upscaling. We have many automated checks in place, but none caught this, and unfortunately it happened overnight for us, so we weren't aware of the issue until this morning around 2025-08-07 12:00:00 UTC. We identified the bad data and deleted it at 2025-08-07 12:36:00 UTC. Upscaling immediately started working as expected. We're implementing a permanent fix now, as well as automated checks so that we're alerted immediately in the future. Check our blog later today for a more thorough write-up. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 13:52:00 -0000 https://status.judoscale.com/incident/702215#bb82956252d5677db8bfe1651fbb107d79a8bfbd48f863f0a660623aa237b333 Upscaling is working as expected. We'll be writing up a full report of what happened and what we're doing about it, but here's a summary: At 2025-08-07 00:25:00 UTC we ingested some unexpected queue metrics for a far-future date. It looks like a customer triggered this from their laptop. Our upscale logic looks at the most recent metrics bucket as a boundary, so this data broke our upscaling. We have many automated checks in place, but none caught this, and unfortunately it happened overnight for us, so we weren't aware of the issue until this morning around 2025-08-07 12:00:00 UTC. We identified the bad data and deleted it at 2025-08-07 12:36:00 UTC. Upscaling immediately started working as expected. We're implementing a permanent fix now, as well as automated checks so that we're alerted immediately in the future. Check our blog later today for a more thorough write-up. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 13:52:00 -0000 https://status.judoscale.com/incident/702215#bb82956252d5677db8bfe1651fbb107d79a8bfbd48f863f0a660623aa237b333 Upscaling is working as expected. We'll be writing up a full report of what happened and what we're doing about it, but here's a summary: At 2025-08-07 00:25:00 UTC we ingested some unexpected queue metrics for a far-future date. It looks like a customer triggered this from their laptop. Our upscale logic looks at the most recent metrics bucket as a boundary, so this data broke our upscaling. We have many automated checks in place, but none caught this, and unfortunately it happened overnight for us, so we weren't aware of the issue until this morning around 2025-08-07 12:00:00 UTC. We identified the bad data and deleted it at 2025-08-07 12:36:00 UTC. Upscaling immediately started working as expected. We're implementing a permanent fix now, as well as automated checks so that we're alerted immediately in the future. Check our blog later today for a more thorough write-up. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:43:00 -0000 https://status.judoscale.com/incident/702215#8973dd56d8ac8e55a1c2f2b6047bb6411abd997ef6ee8a98f4038cadf328dfb8 We've identified the potential cause of the issue and applied a fix, upscaling should be working now, we'll continue to monitor. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:43:00 -0000 https://status.judoscale.com/incident/702215#8973dd56d8ac8e55a1c2f2b6047bb6411abd997ef6ee8a98f4038cadf328dfb8 We've identified the potential cause of the issue and applied a fix, upscaling should be working now, we'll continue to monitor. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:43:00 -0000 https://status.judoscale.com/incident/702215#8973dd56d8ac8e55a1c2f2b6047bb6411abd997ef6ee8a98f4038cadf328dfb8 We've identified the potential cause of the issue and applied a fix, upscaling should be working now, we'll continue to monitor. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:43:00 -0000 https://status.judoscale.com/incident/702215#8973dd56d8ac8e55a1c2f2b6047bb6411abd997ef6ee8a98f4038cadf328dfb8 We've identified the potential cause of the issue and applied a fix, upscaling should be working now, we'll continue to monitor. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:43:00 -0000 https://status.judoscale.com/incident/702215#8973dd56d8ac8e55a1c2f2b6047bb6411abd997ef6ee8a98f4038cadf328dfb8 We've identified the potential cause of the issue and applied a fix, upscaling should be working now, we'll continue to monitor. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:00:00 -0000 https://status.judoscale.com/incident/702215#ee7bd8147ca12f1eb661d25cc7d2dcb03fec96640799864cef7903444dac9050 We've received some reports of upscaling not triggering, and are investigating. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:00:00 -0000 https://status.judoscale.com/incident/702215#ee7bd8147ca12f1eb661d25cc7d2dcb03fec96640799864cef7903444dac9050 We've received some reports of upscaling not triggering, and are investigating. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:00:00 -0000 https://status.judoscale.com/incident/702215#ee7bd8147ca12f1eb661d25cc7d2dcb03fec96640799864cef7903444dac9050 We've received some reports of upscaling not triggering, and are investigating. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:00:00 -0000 https://status.judoscale.com/incident/702215#ee7bd8147ca12f1eb661d25cc7d2dcb03fec96640799864cef7903444dac9050 We've received some reports of upscaling not triggering, and are investigating. https://status.judoscale.com/incident/702215 Thu, 07 Aug 2025 12:00:00 -0000 https://status.judoscale.com/incident/702215#ee7bd8147ca12f1eb661d25cc7d2dcb03fec96640799864cef7903444dac9050 We've received some reports of upscaling not triggering, and are investigating. https://status.judoscale.com/incident/623966 Tue, 22 Jul 2025 16:30:00 -0000 https://status.judoscale.com/incident/623966#751fd95aa793e484a899436a1cafe0e64e5cc8f4837f693fd244ae82c8ae834a Render API is back up. https://status.judoscale.com/incident/623966 Tue, 22 Jul 2025 15:56:00 -0000 https://status.judoscale.com/incident/623966#4dfa48ab36df875811915858928f5bf7313e1f2a4fb3c4b1d34ab4ab17d06e11 We're receiving successful responses from Render and autoscaling is working now, we'll continue to monitor. https://status.judoscale.com/incident/623966 Tue, 22 Jul 2025 15:45:00 -0000 https://status.judoscale.com/incident/623966#6b8812bf7622c4edeab612bc07bc3aaec24f96be90145aefbb26ffeb8939a030 We're currently unable to scale Render apps due to an API outage: https://status.render.com/incidents/mmx0fcpls23x https://status.judoscale.com/incident/600053 Wed, 11 Jun 2025 12:21:00 -0000 https://status.judoscale.com/incident/600053#e5db3b2210dd0c0062fc3bd070d12f773576a9786e84b00d189f578db12f2b4f Heroku reports that everything is operating normally. https://status.judoscale.com/incident/600053 Tue, 10 Jun 2025 14:35:00 -0000 https://status.judoscale.com/incident/600053#e4ee63dbd21f587c322227d2cc51d9cf99e1720d7f4b52f84c70de50047ae630 The Heroku API is working now, but some customers are still reporting dynos failing to boot. https://status.judoscale.com/incident/600053 Tue, 10 Jun 2025 11:35:00 -0000 https://status.judoscale.com/incident/600053#93ee32319c973ba9bdda094f03fd1170c1db836db4f8aa748a61e8f86d660d02 Salesforce also posted an incident with more info: https://status.salesforce.com/generalmessages/10001540 https://status.judoscale.com/incident/600053 Tue, 10 Jun 2025 09:30:00 -0000 https://status.judoscale.com/incident/600053#eff89ad35e11876cf83056704dd2ce2532f34a02881a0a808283093273f528d1 We're currently unable to scale Heroku apps due to an API outage. Heroku has created an incident on their status page at https://status.heroku.com/incidents/2822, but their status page is failing to load sometimes. https://status.judoscale.com/incident/425309 Fri, 06 Sep 2024 18:46:00 -0000 https://status.judoscale.com/incident/425309#701f90a367a5f0db0229f09980bbec9d954de1c0dbc4c171ecd7af7e12f98ec5 Render API is back up! https://status.judoscale.com/incident/425309 Fri, 06 Sep 2024 18:27:00 -0000 https://status.judoscale.com/incident/425309#6b83464f918759aabe3d88cac2cd3343f1f7edbf96d2c319cfda8de9d0a30135 Render has acknowledge the incident: https://status.render.com/incidents/74xkfwmwd11x https://status.judoscale.com/incident/425309 Fri, 06 Sep 2024 18:23:00 -0000 https://status.judoscale.com/incident/425309#442c1400cde21ce0352b7efb94cf4a636c642ee2221c5750e34a35be511abfea We're currently unable to scale Render apps due to an API outage. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 14:03:00 -0000 https://status.judoscale.com/incident/367909#3ca6076f27dd63b6cd4139c4514b9a9bfd762078b576124f2f1c3fe075a9a4e2 We were temporarily affected by a Heroku router issue, and that issue is now resolved. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 14:03:00 -0000 https://status.judoscale.com/incident/367909#3ca6076f27dd63b6cd4139c4514b9a9bfd762078b576124f2f1c3fe075a9a4e2 We were temporarily affected by a Heroku router issue, and that issue is now resolved. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 14:03:00 -0000 https://status.judoscale.com/incident/367909#3ca6076f27dd63b6cd4139c4514b9a9bfd762078b576124f2f1c3fe075a9a4e2 We were temporarily affected by a Heroku router issue, and that issue is now resolved. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 14:03:00 -0000 https://status.judoscale.com/incident/367909#3ca6076f27dd63b6cd4139c4514b9a9bfd762078b576124f2f1c3fe075a9a4e2 We were temporarily affected by a Heroku router issue, and that issue is now resolved. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 14:03:00 -0000 https://status.judoscale.com/incident/367909#3ca6076f27dd63b6cd4139c4514b9a9bfd762078b576124f2f1c3fe075a9a4e2 We were temporarily affected by a Heroku router issue, and that issue is now resolved. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 13:08:00 -0000 https://status.judoscale.com/incident/367909#f5ac1f9da27bc89f59e91ed2a0f784073a4f9d9b4419b5e81f077a4267462159 The entire Judoscale web app is currently unavailable. We are investigating. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 13:08:00 -0000 https://status.judoscale.com/incident/367909#f5ac1f9da27bc89f59e91ed2a0f784073a4f9d9b4419b5e81f077a4267462159 The entire Judoscale web app is currently unavailable. We are investigating. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 13:08:00 -0000 https://status.judoscale.com/incident/367909#f5ac1f9da27bc89f59e91ed2a0f784073a4f9d9b4419b5e81f077a4267462159 The entire Judoscale web app is currently unavailable. We are investigating. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 13:08:00 -0000 https://status.judoscale.com/incident/367909#f5ac1f9da27bc89f59e91ed2a0f784073a4f9d9b4419b5e81f077a4267462159 The entire Judoscale web app is currently unavailable. We are investigating. https://status.judoscale.com/incident/367909 Sat, 11 May 2024 13:08:00 -0000 https://status.judoscale.com/incident/367909#f5ac1f9da27bc89f59e91ed2a0f784073a4f9d9b4419b5e81f077a4267462159 The entire Judoscale web app is currently unavailable. We are investigating. https://status.judoscale.com/incident/362467 Mon, 29 Apr 2024 20:14:00 -0000 https://status.judoscale.com/incident/362467#8e40b0f793b0e0064d3965e27fded9a50f5975af5c9f631b88dd90ddda58eeb1 Render API is working now. https://status.judoscale.com/incident/362467 Mon, 29 Apr 2024 20:12:00 -0000 https://status.judoscale.com/incident/362467#179e8d61e85dda4900789d3f6e3297c09af497b2f3f9f37ee272eeeac3c7a3f4 The Render API is currently failing, and we are unable to autoscale our Render customers. https://status.judoscale.com/incident/303396 Thu, 21 Dec 2023 16:47:00 -0000 https://status.judoscale.com/incident/303396#edc871fc8c527584c8c0ce83ec7ff76af3f246635b443f5b0216cfad96941f9f Render appears to have fixed their API issue. All green on our end. https://status.judoscale.com/incident/303396 Thu, 21 Dec 2023 16:46:00 -0000 https://status.judoscale.com/incident/303396#6e23956e1a875d461ff1a32660efe681ad51cfbab77fe0217a608b6c4fe9e976 Render has updated their status page to reflect this issue. Feel free to follow along with us here: https://status.render.com https://status.judoscale.com/incident/303396 Thu, 21 Dec 2023 16:14:00 -0000 https://status.judoscale.com/incident/303396#d0756c7aa6535ef1d8a4ee77803faf87bef71b25692c6acb52bde4c562d8dde4 (Only Render customers impacted) Render's API service appears to be degraded and/or unavailable. This will degrade or prevent our service in scaling services hosted on Render. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 19:05:00 -0000 https://status.judoscale.com/incident/295400#c77a452be8b55ea198848134bb5a6153900c30e4189fcc08a842d884e7f363fc Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 19:05:00 -0000 https://status.judoscale.com/incident/295400#c77a452be8b55ea198848134bb5a6153900c30e4189fcc08a842d884e7f363fc Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 19:05:00 -0000 https://status.judoscale.com/incident/295400#c77a452be8b55ea198848134bb5a6153900c30e4189fcc08a842d884e7f363fc Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 19:05:00 -0000 https://status.judoscale.com/incident/295400#c77a452be8b55ea198848134bb5a6153900c30e4189fcc08a842d884e7f363fc Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 16:00:00 -0000 https://status.judoscale.com/incident/295400#9cc4aba3e14c2fd475e8adf617b83e08235396ee892179fb843a0196330eaeb2 Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 16:00:00 -0000 https://status.judoscale.com/incident/295400#9cc4aba3e14c2fd475e8adf617b83e08235396ee892179fb843a0196330eaeb2 Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 16:00:00 -0000 https://status.judoscale.com/incident/295400#9cc4aba3e14c2fd475e8adf617b83e08235396ee892179fb843a0196330eaeb2 Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 16:00:00 -0000 https://status.judoscale.com/incident/295400#9cc4aba3e14c2fd475e8adf617b83e08235396ee892179fb843a0196330eaeb2 Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 14:54:00 -0000 https://status.judoscale.com/incident/295400#788b2272d9c137e03aeb0229937d61d93b1598b2c53dce9d6bd095f7353949c5 Most redis errors have subsided, but we're still monitoring closely. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 14:54:00 -0000 https://status.judoscale.com/incident/295400#788b2272d9c137e03aeb0229937d61d93b1598b2c53dce9d6bd095f7353949c5 Most redis errors have subsided, but we're still monitoring closely. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 14:54:00 -0000 https://status.judoscale.com/incident/295400#788b2272d9c137e03aeb0229937d61d93b1598b2c53dce9d6bd095f7353949c5 Most redis errors have subsided, but we're still monitoring closely. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 14:54:00 -0000 https://status.judoscale.com/incident/295400#788b2272d9c137e03aeb0229937d61d93b1598b2c53dce9d6bd095f7353949c5 Most redis errors have subsided, but we're still monitoring closely. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 13:48:00 -0000 https://status.judoscale.com/incident/295400#aaae3237e83b989e85c16e90ebbb252a6c62d642ecddbb7a1ddb6adb9045ede8 We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 13:48:00 -0000 https://status.judoscale.com/incident/295400#aaae3237e83b989e85c16e90ebbb252a6c62d642ecddbb7a1ddb6adb9045ede8 We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 13:48:00 -0000 https://status.judoscale.com/incident/295400#aaae3237e83b989e85c16e90ebbb252a6c62d642ecddbb7a1ddb6adb9045ede8 We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate. https://status.judoscale.com/incident/295400 Sun, 03 Dec 2023 13:48:00 -0000 https://status.judoscale.com/incident/295400#aaae3237e83b989e85c16e90ebbb252a6c62d642ecddbb7a1ddb6adb9045ede8 We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate. https://status.judoscale.com/incident/283829 Tue, 07 Nov 2023 20:56:00 -0000 https://status.judoscale.com/incident/283829#0d9bae18eeeee38252424e3e5c11a17665feb9e512112b1521d123d61c196ec9 Heroku API is back to normal. https://status.judoscale.com/incident/283829 Tue, 07 Nov 2023 20:56:00 -0000 https://status.judoscale.com/incident/283829#0d9bae18eeeee38252424e3e5c11a17665feb9e512112b1521d123d61c196ec9 Heroku API is back to normal. https://status.judoscale.com/incident/283829 Tue, 07 Nov 2023 20:11:00 -0000 https://status.judoscale.com/incident/283829#06e1ab0ecc4f23a184a60006120bb48b34474148987afd794f4227b68a347294 We're seeing lots of failures from the Heroku API when attempting to scale our customers' dynos. Autoscaling and some web endpoints are impacted. https://status.judoscale.com/incident/283829 Tue, 07 Nov 2023 20:11:00 -0000 https://status.judoscale.com/incident/283829#06e1ab0ecc4f23a184a60006120bb48b34474148987afd794f4227b68a347294 We're seeing lots of failures from the Heroku API when attempting to scale our customers' dynos. Autoscaling and some web endpoints are impacted. https://status.judoscale.com/incident/243033 Tue, 08 Aug 2023 19:57:00 -0000 https://status.judoscale.com/incident/243033#8e74a3c9bc6bbdc43aeb1e16a232570464bfaa986ccb6f2e93d7db2382b2ce3b Heroku API is back online. https://status.judoscale.com/incident/243033 Tue, 08 Aug 2023 18:54:00 -0000 https://status.judoscale.com/incident/243033#892ec4f50a812bc763a560e5d9ad939e5ca91779e98b77ef6277bfa4507c54db Heroku is performing scheduled maintenance. Autoscaling for Heroku apps is currently unavailable. https://status.heroku.com/incidents/2567 https://status.judoscale.com/incident/238239 Thu, 27 Jul 2023 19:29:00 -0000 https://status.judoscale.com/incident/238239#051924fd76a7345776a36dc8f4acc117a2d88aa04b05422ae9ecf7c934f76358 Heroku API is back online. https://status.judoscale.com/incident/238239 Thu, 27 Jul 2023 19:06:00 -0000 https://status.judoscale.com/incident/238239#5469d1c235b13dfcb54171065163ab29b4b8f4709febc72d9ab801a0e14be1d5 The Heroku API is current down. We are unable to autoscale any Heroku customers at this time.