Redis provider issue
Resolved
Dec 3, 2023 at 7:05pm UTC
Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good.
Affected services
Updated
Dec 3, 2023 at 4:00pm UTC
Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause.
Affected services
Updated
Dec 3, 2023 at 2:54pm UTC
Most redis errors have subsided, but we're still monitoring closely.
Affected services
Created
Dec 3, 2023 at 1:48pm UTC
We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate.
Affected services