Redis provider issue
Resolved
Dec 03 at 02:05pm EST
Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good.
Affected services
Judoscale web app
Heroku autoscaling
Adapter API (metrics ingest)
Render autoscaling
Updated
Dec 03 at 11:00am EST
Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause.
Affected services
Judoscale web app
Heroku autoscaling
Adapter API (metrics ingest)
Render autoscaling
Updated
Dec 03 at 09:54am EST
Most redis errors have subsided, but we're still monitoring closely.
Affected services
Judoscale web app
Heroku autoscaling
Adapter API (metrics ingest)
Render autoscaling
Created
Dec 03 at 08:48am EST
We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate.
Affected services
Judoscale web app
Heroku autoscaling
Adapter API (metrics ingest)
Render autoscaling