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Downtime

Redis provider issue

Dec 3, 2023 at 1:48pm UTC
Affected services
Judoscale web app
Adapter API (metrics ingest)
Heroku autoscaling
Render autoscaling

Resolved
Dec 3, 2023 at 7:05pm UTC

Redis Cloud has resolved their DNS issue. We've re-enabled our internal autoscaling and everything is looking good.

Updated
Dec 3, 2023 at 4:00pm UTC

Our system is stable now, but new or restarted dynos (our own dynos, not customers') can still fail to establish a healthy Redis connection. We have our own internal autoscaling disabled for now, while we work with Redis Cloud support to identify the root cause.

Updated
Dec 3, 2023 at 2:54pm UTC

Most redis errors have subsided, but we're still monitoring closely.

Created
Dec 3, 2023 at 1:48pm UTC

We're current having issues connecting to our Redis provider. We're in maintenance mode while we investigate.